Pharmacists

How to apply to become a supplier for Pharmacists

Page last updated: 08 March 2019

New or relocating pharmacy
Change pharmacy ownership
Change pharmacy business name
Change size of approved pharmacy premises
Change of bank account details
Authority for authorised person(s) to sign forms
Temporary pharmacy closure – deactivation
Pharmacy affected by disaster
Pharmacy insolvency
Death of approved pharmacist
Claiming for PBS medicines
Contact us
Form - Privacy Note

New or relocating pharmacy

Pharmacists must apply to the Secretary of The Department of Health under section 90 of the National Health Act 1953, to supply Pharmaceutical Benefits Scheme (PBS) medicines:
  • At new pharmacy premises; or
  • To relocate an existing pharmacy to other premises.
Applications are considered by the Australian Community Pharmacy Authority (ACPA) which makes a recommendation to the Secretary. Before applying please see: To apply for approval to establish a new pharmacy, or to relocate an existing pharmacy, the pharmacist will need to: To view the end-to-end process of a new or relocating pharmacy application, check out our ACPA application process map.
ACPA application process map (PDF 443 KB)
ACPA application process map (Word 20 KB)

Change pharmacy ownership

A new owner must be approved to supply PBS medicines. To apply for approval that involves a change of ownership of a pharmacy, the owner/s must: If approved, the Department of Health will issue a new pharmacy approval number and cancel the previous owner's approval number. New owners will need to register for online claiming of PBS medicines, and Notification of Australian Business Number. Read more about registering for online claiming for PBS.

To view the end-to-end process of a change of ownership application, check out our Change of Ownership application process map.
Change of Ownership application process map (PDF 445 KB)
Change of Ownership application process map (Word 21 KB)

Change pharmacy business name

To notify of a change in the pharmacy business name, the approved pharmacist must: A change of trading name will not change the approval number. Once we advise that your details have been updated, notify The Cameron’s Group at pbs@camerons.net to update your Online Account for PBS Stationery.

Change size of approved pharmacy premises

Approval must be obtained before expanding/contracting the size of a pharmacy. To apply for approval to expand or reduce the size of the pharmacy premises, the approved pharmacist must:

Change of bank account details

To notify of the bank account to which you wish your PBS payments to be paid, you must complete the Notification of bank account details for an approved pharmacist form

Authority for authorised person(s) to sign forms

To authorise a pharmacist to sign PBS claim forms on behalf of the approved pharmacist, you must complete the Authority to authorise pharmacist(s) to sign claim forms on behalf of approved pharmacist(s) form

Temporary pharmacy closure – deactivation

An approved pharmacist who needs to close their pharmacy temporarily must first request deactivation, in writing, before ceasing supply of pharmaceutical benefits. Further information is available in the Department’s Deactivation guidelines.

Pharmacy affected by disaster

If the pharmacy is affected by disaster, permission to supply PBS medicines at alternative premises for a temporary period can be obtained.
To apply, email pbsapprovedsuppliers@health.gov.au and include details and evidence of the disaster and the alternative premises.

Pharmacy insolvency

The approval to supply pharmaceutical benefits, granted to a pharmacist under section 90 of the National Health Act 1953, is a statutory interest given to the pharmacist to supply PBS medicines at particular pharmacy premises.

If the approved pharmacist is a company that has gone into external administration, the appointed administrator must provide the Department of Health with:
  • notice of appointment
  • signed evidence of acceptance of appointment on relevant company letterhead
The Department will then deal with the appointed administrator in relation to the approved pharmacist.
The appointed administrator is also required to notify the relevant state or territory regulatory authority of its appointment.

Death of approved pharmacist

The Department must be notified as soon as possible if an approved pharmacist dies. A deceased estate is administered under section 91 of the National Health Act 1953.
The deceased’s pharmacy may only be operated by:
  • a legal personal representative
  • an executor, or
  • an administrator whose duty it is to settle the affairs of the deceased
A legal personal representative may apply to operate the pharmacy for a temporary period. This is until the granting of probate or letters of administration. If there are multiple executors in the will, any can apply jointly.
The representative/s will need to provide the following: Evidence of the identity of the applicant will also be required. This can be a certified copy of a document that includes the applicant’s photograph and signature, such as a:
  • driver’s licence
  • passport, or
  • photo ID card
A certified copy of a document that includes the applicant’s signature, and a statutory declaration is also acceptable. The statutory declaration must be signed by the applicant and indicate the applicant is the person named in the document.
They must also provide: Following a grant of probate or letters of administration, the beneficiary of the pharmacy will need to submit an Application to carry on business as a pharmacist by a beneficiary of a deceased approved pharmacist form
One of the following is also required:
  • a certified copy of the deceased approved pharmacist's will
  • a letter of probate, or
  • a statutory declaration signed by the applicant
Section 91 of the Act does not apply if the deceased pharmacist had a partnership agreement or contract in place that deals with the pharmacy business.
The partners must provide:
  • a certified copy of the deceased approved pharmacist death certificate, and
  • a copy of the partnership agreement
They must also provide the: Some additional forms may be required depending on your circumstances.

Claiming for PBS medicines

The Commonwealth will reimburse PBS medicines supplied to Australian residents and eligible overseas visitors.
Once recommended or approved, download the below forms, fill out all details along with the Pharmacy Approval Number issued to you, and email to DHS at the address on each form.

Read more about registering for online claiming for PBS on the Department of Human Services website.
DHS will then issue you with a digital certificate.

Contact us

For any queries please email pbsapprovedsuppliers@health.gov.au or you can leave a message by contacting the PBS Approved Suppliers hotline on (02) 6289 2419.

Form - Privacy Note

The Australian Government Department of Health (the Department) is bound by the Privacy Act 1988 and the Australian Privacy Principles (APPs).

The Department is collecting personal information that you provide in the relevant Form for the purposes of assessing the application or processing the notification (as the case may be). The collection of the personal information is authorised under the National Health Act 1953 (Cth) and delegated legislation under that Act.

For more information on our Forms Privacy Information (Privacy Note) please visit the Department’s website.


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